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Lindner Center of HOPE Announces Chief Patient Experience Officer

July 7, 2021 – Mason, Ohio – As part of Lindner Center of HOPE’s priority emphasis on patient experience, Paul Crosby, MD, Lindner Center of HOPE, President and CEO, has named Brett Dowdy, PsyD, Lindner Center of HOPE, Chief of Psychological Services, to the newly created, executive level position of Chief Patient Experience Officer. The responsibilities of the new position include developing, implementing, supervising, coordinating, aligning, and sustaining the highest level of patient experience. Dr. Dowdy’s work will also involve significant collaboration with Human Resources on workforce support and engagement, the cornerstone of any successful patient experience effort. Dr. Dowdy will also assume responsibility for Residential Services at the Executive Team level.

Dr. Dowdy will continue to serve as Chief of Psychological Services.  He has been with Lindner Center of HOPE since the facility opened in 2008 and has gained a reputation as an excellent clinician, serving on the residential units and in the outpatient practice.  A skilled leader, Dr. Dowdy has been instrumental in establishing and maintaining a therapist corps that is highly trained and highly skilled in providing the most effective and up-to-date psychotherapeutic interventions available.

Dr. Crosby said, “I can think of no one better to shepherd our growing organization’s approach to patient experience and to guide our nationally recognized residential services.”

Lindner Center of HOPE in Mason is a comprehensive mental health center providing excellent, patient-centered, scientifically-advanced care for individuals suffering with mental illness. A state-of-the-science, mental health center and charter member of the National Network of Depression Centers, the Center provides psychiatric hospitalization and partial hospitalization for individuals age 12-years-old and older, outpatient services for all ages, diagnostic services for all ages and short-term residential services for adults, and research. The Center is enhanced by its partnership with UC Health as its clinicians are ranked among the best providers locally, nationally and internationally. Together Lindner Center of HOPE and UC Health offer a true system of mental health care in the Greater Cincinnati area and across the country. The Center is also affiliated with the University of Cincinnati (UC) College of Medicine.