Lindner Center of HOPE Development Office will close at noon on Thursday, Dec. 24, 2015 through Friday, Dec. 25, 2015, and again at noon on Thursday, December 31, 2015, through Friday, Jan. 1, 2016.  The office will re-open on Monday, Jan. 4, 2016. The Development staff will ensure that all donors who wish to do so are able to transact gifts to Lindner Center of HOPE. If you have any questions about making a year-end gift, please visit the Center’s online giving page, call 513-536-0328, or e-mail [email protected].

 

(Mason, OH, November 17, 2015) – The Craig and Frances Lindner Center of HOPE announced today that it has been recognized as a 2014 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.

Lindner Center of HOPE was recognized as part of The Joint Commission’s 2015 annual report “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance for Hospital-Based Inpatient Psychiatric services. Lindner Center of HOPE is one of only 1,043 hospitals out of more than 3,300 eligible hospitals in the United States to achieve the 2014 Top Performer distinction.

The Top Performer program recognizes hospitals for improving performance on evidence-based interventions that increase the chances of healthy outcomes for patients with certain conditions. The performance measures included in the recognition program including heart attack, heart failure, pneumonia, surgical care, children’s asthma, inpatient psychiatric services, stroke, venous thromboembolism, perinatal care, immunization, tobacco treatment and substance use.

This is the third year Lindner Center of HOPE has been recognized as a Top Performer. Lindner Center of HOPE was recognized in 2013 and 2014 for its performance on accountability measure data for Hospital-Based Inpatient Psychiatric services.

To be a 2014 Top Performer, hospitals had to meet three performance criteria based on 2014 accountability measure data, including:

  • Achieve cumulative performance of 95 percent or above across all reported accountability measures;
  • Achieve performance of 95 percent or above on each and every reported accountability measure with at least 30 denominator cases; and
  • Have at least one core measure set that had a composite rate of 95 percent or above, and within that measure set, achieve a performance rate of 95 percent or above on all applicable individual accountability measures.

“Delivering the right treatment in the right way at the right time is a cornerstone of high-quality health care. I commend the efforts of Lindner Center of HOPE for their excellent performance on the use of evidence-based interventions,” said Mark R. Chassin, MD, FACP, MPP, MPH, president and CEO, The Joint Commission.

“We understand what matters most to patients at Lindner Center of HOPE is the quality and safety of the care they receive. That is why we have made it a top priority to improve positive patient outcomes through evidence-based care processes,” said Paul E. Keck, Jr., MD, President and CEO, Lindner Center of HOPE. “Lindner Center is proud to be named a Top Performer as it recognizes the knowledge, teamwork and dedication of our entire staff.”

For more information about the Top Performer program, visit www.jointcommission.org/accreditation/top_performers.aspx.

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About Lindner Center of HOPE

Lindner Center of HOPE provides excellent, patient-centered, scientifically-advanced care for individuals suffering with mental illness. A state-of-the-science, mental health center and charter member of the National Network of Depression Centers, the Center provides psychiatric hospitalization and partial hospitalization for individuals age 12-years-old and older, outpatient services for all ages, diagnostic and short-term residential services for adults and adolescents, intensive outpatient program for substance abuse and co-occurring disorders for adults and research. The Center is enhanced by its partnership with UC Health as its clinicians are ranked among the best providers locally, nationally and internationally. Together Lindner Center of HOPE and UC Health offer a true system of mental health care in the Greater Cincinnati area and across the country. The Center is also affiliated with the University of Cincinnati (UC) College of Medicine.

Lindner Center of HOPE was featured in an article in the Fall edition of Best Chapter Magazine. The article offers an update on the Center highlighted by an interview with Dr. Paul Keck, President and CEO. Read the article, click here.

Annually, Healthnetwork Foundation presents Service Excellence Awards to 10 physicians who have demonstrated an extremely high level of integrity and compassionate care to Healthnetwork supporters.

Paul E. Keck, Jr., MD, Lindner Center of HOPE President and CEO, was recognized as a 2015 recipient. In addition to a plaque and recognition at Healthnetwork events, Lindner Center of HOPE received a $10,000 gift to help fund ground-breaking research and patient care efforts.

Since becoming a member of the Healthnetwork Foundation, this is the second time a Lindner Center physician has received this award.

 

Kathleen Neher and Joseph Swygart, Lindner Center of HOPE admission staff for the Sibcy House and Williams House were recognized this month as nominees for the 2015 Richard M. Smith Patient Safety Award.

Neher and Swygart deal with a high volume of patient, family and referrer calls on a daily basis. Safety comes into play in their roles, as they need to be acutely alert to what the caller is saying regarding the patient’s safety and/or their own safety as these families are facing complex mental health and or addictions issues. Given that some callers are across the country or even outside of the country, the challenging nature of managing what could be escalating psychiatric and addictions issues becomes even more complex.

On February 4, 2015, a patient called the admissions office for the diagnostic and short-term intensive treatment programs at Lindner Center of HOPE, crying and saying that she had just attempted suicide and needed help. She said she had mixed medication and alcohol and had a plan in place to end her life. Swygart remained on the line with the patient while Neher called the patient’s local police department and notified them of the suicide attempt. Neher also contacted the patient’s husband at work and left him a voicemail informing him of the event and letting him know that the police had been called. The patient asked several times if she could hang up and proceed with her plan. Swygart encouraged her to stay on the line with him and to wait until emergency personnel arrived. Though the patient denied that she was attempting suicide, one police officer got on the phone and asked Swygart to clarify the situation. After the discussion, officers took the patient into custody and hung up the phone. The patient’s husband called the admissions office soon after and left a voicemail thanking both staff members for calling the police and informed them that patient had been admitted to a psychiatric inpatient unit.

Their safety-minded actions and quick response truly saved a person’s life that day, truly making them deserving of this patient safety award.