Friday, June 3, 2022

Lindner Center of HOPE Staff Psychologist, Laurie Little, PsyD, was named a finalist for the Cincinnati Business Courier’s 2022 Health Care Heroes Awards in the Patient Experience category. Here is an excerpt from Dr. Little’s nomination:

Both in her patient care role and in her responsibilities in providing clinical supervision of staff, Dr. Little is deeply involved in patient experience. She has received firsthand feedback on the challenges and opportunities synonymous with patient experience/customer service from all constituents, including:  patients, families, referral sources and internal staff.

Inspired by Lindner Center of HOPE’s commitment to excellence and empathy in all facets of the organization’s performance, Dr. Little offered to help invent a unique approach to patient experience utilizing tenants very familiar to many in the mental health field and common in the treatment of mental illnesses.

A specially-trained provider in the implementation of Dialectical Behavior Therapy (DBT), Dr. Little has an exceptional grasp on the varied applications of this therapeutic intervention that can help improve mood, thinking and behaviors. A core treatment at Lindner Center of HOPE, Dr. Little seized the opportunity to integrate the principles of DBT into customer service training for the entire Lindner Center of HOPE staff.

DBT goes beyond traditional therapies that focus exclusively on the change process and incorporates Eastern traditions to help ease emotional suffering with acceptance for things that cannot change. Building on that knowledge, Dr. Little constructed an innovative customer service training. A first of its kind, the training applies DBT “language”, one with which many Lindner Center of HOPE staff are familiar, and applies it to the language focusing on customer service. The training was designed not only to help patients have positive experiences, but also to help empower the employee to feel better prepared and more confident in dealing with stressful customer service situations.

The training reviews the three Es of customer service:  excellence, empathy, and expectations in an interactive presentation with skills development and discussion.

Dr. Little went above and beyond her responsibilities to address a need in a creative and customized way. She had a vision for utilizing a dialectical framework in understanding excellent customer service and took the initiative to be the architect of a brand new training model. The model considers:  if the focus is only on the viewpoint of the customer, employees feel frustrated and burned out. If the focus is only on the viewpoint of the employee, then the customer is more resistant and feels unheard. The dialectical framework means that even if both viewpoints on the surface appear different, they can both be true. This theme brings staff and customers closer together.

Dr. Little is a Health Care Hero for her innovative approach to improving patient experience. A specially -trained Dialectical Behavior Therapy expert, she recognized the benefit of applying the therapy’s skills and tenants to patient experience.

This inventive take on patient experience training is anticipated to have a significant impact, not only on patient satisfaction, but on employee satisfaction.

Dr. Little is a trailblazer in patient experience and thereby a Health Care Hero.

Sunday, May 15, 2022

A Half Day Workshop About Mental Illness and Addiction

Lindner Center of HOPE is hosting a Community Education Day on Sunday, May 15, 2022 from 11am to 4pm at Manor House in Mason. The event, Information is the Foundation of HOPE, is a half-day workshop about mental illness and addiction.  The afternoon is intended to enhance awareness about the facts of mental illness and addiction.

Stacy Pershall, Survivor, Author, Storyteller, is the keynote speaker. Her presentation focuses on bullying, eating disorders, distinguishing Borderline Personality Disorder from Bipolar Disorder, the power of mental health activism, and what she has found personally as a healing agent.

Registration and a resource center opens at 11am with a buffet at 11:30am, followed by a welcome and the keynote presentation.

The remainder of the afternoon is filled with breakout session presentations offered by Lindner Center of HOPE clinicians. Three, 45-minute breakout sessions, can be selected by guests. Topics range from Trauma and Substance Use, Spirituality in Mental Health, OCD and Anxiety, Conversations with People Receiving Mental Health Treatment, Eating Disorders, ADHD, Grief and Loss, COVID and Mental Health, Mindfulness, Depression, Parenting and more.

To register online:  lindnercenterofhope.org/ed2022

Launches $30 million development campaign to better serve the Greater Cincinnati Community

Mason, OH – May 4, 2022 — Lindner Center of HOPE, a nationally renowned nonprofit comprehensive mental health center of excellence, today announced it would launch a new, $30 million development campaign to expand its facilities, staff and services.

The campaign kicked off with initial pledges of more than $6 million, including $2.5 million from William and Sue Butler and Corporex Companies, LLC, and $3.5 million from several other individual and corporate donors.

“I have seen firsthand how challenging mental health disorders can be – affecting the person and their families, friends, and co-workers,” said Mr. Butler, chairman of Corporex. “Access to world-class mental healthcare is vital for our community to thrive – employers and individuals alike.”

Mr. Butler is co-chairing the Transforming HOPE campaign with S. Craig Lindner, co-CEO of American Financial Group Inc. and founder of Lindner Center of HOPE with his wife, Frances.

Four Areas Identified in Vision 

“One in four of us will struggle with mental illness, which means almost everyone has struggled themselves or knows someone who has,” said Paul Crosby, MD, president and CEO of Lindner Center of HOPE. “While we’ve built one of the nation’s most distinguished centers of care, we are dedicated to taking it to the next level.  The fact is the growing mental health needs of our community are greater than our ability to meet them. This new vision will be a significant step forward in transforming mental illness into mental wellness for so many more patients.”

Key focus areas include:

  • Staff excellence and capacity. The Center’s high success rates are directly related to the level of care and experience of its clinicians, widely recognized as among the nation’s best.  The campaign will help establish a dedicated fund to build and retain the clinical team.
  • Expanded treatment capability. The expansion would add treatment units, patient rooms, group spaces, common areas and clinician offices. It also would add apartment-like housing to benefit  patients who may best transition from inpatient programs to independence by learning the life skills necessary to live independently, return to work, resume their education, and find meaningful engagement in the community.
  • State-of-the-Science Assessment Center. The cornerstone of mental health is an accurate diagnosis, with inaccurate or delayed diagnoses potentially leading to years of additional problems and exacerbated symptoms. The new Assessment Center would optimize virtual and in-person assessments as well as provide space for patients, their loved ones, doctors and clinicians to fully participate in the assessment process and gather to discuss results. 
  • New Wellness Center. An integrative approach to mental health improves outcomes by incorporating wellness activities and programs – such as exercise, healthy eating, and spiritual care ­­– that rejuvenate the body and mind — significantly helping patients advance their journey to health.

National Center of Excellence

“Our founding goal was to establish a true national center of excellence for mental health care and research,” said Mr. Lindner. “We now have best in class care, yet the need is more pressing than ever. It is time to come together to meet the needs of our community.”

In the 13 years since opening its doors, the Center has cared for over 50,000 patients worldwide and earned the “Top Performer on Key Quality Measures®” recognition from The Joint Commission. It is a charter member of the National Network of Depression Centers.

“It’s our turn to carry the torch to ensure our community has access to the best mental health resource available, said Mr. Butler. “We want to inspire everyone to join us in making that possible.”


About the Lindner Center of HOPE
Lindner Center of HOPE in Mason, Ohio, is a comprehensive mental health center providing patient-centered, scientifically advanced care for people suffering with mental illness. A state-of-the-science mental health center and charter member of the National Network of Depression Centers, the Center provides psychiatric hospitalization and partial hospitalization for individuals ages 12 and older, outpatient services for all ages, diagnostic services and short-term residential services for adults, and research. The Center is enhanced by its partnership with UC Health and its highly ranked clinicians. The Center is also affiliated with the University of Cincinnati (UC) College of Medicine.  www.lindnercenterofhope.org

Lindner Center of HOPE has a Professional Development Staff Reward Program to recognize those employees (within patient care units, the Access and Referral Center, Partial Hospitalization Program and/or Neuromodulation Center) who exhibit performance and behaviors that meet and exceed criteria established for staff development. Criteria for the acknowledgement falls within the four categories of:  customer service, professional development, creativity and innovation, and teamwork. Points are awarded for criteria met within each of the categories. Based on the number of points accumulated by an employee, there are four tiers for designation. Tier IV is the highest level of designation. Rewards are given based on tier designation.

Recently, Nikki Giesel-MHS received Tier IV designation.

Amy Luncan-RN received Tier III designation.

Congratulations to these employees on their achievement.

Nikki Giesel-MHS
Amy-RN

WHEN: Wednesday, April 6, 2022
8-10am and 3-5pm (Bring your resume)

WHERE: Lindner Center of HOPE –gymnasium
4075 Old Western Row Road
Mason, OH 45040

We are currently hiring

  • Registered Nurses
  • Mental Health Specialists
  • Mental Health Technicians
  • Admissions/Intake
  • Pharmacy Technicians (PT)
  • Senior Financial Counselor
  • RN Administrative Shift Coordinator (PRN)
  • Research Associates
  • HR Generalist
  • Outpatient Registration Specialist
  • Assistant Clinical Manager

Visit our website to view more information on these positions:
https://lindnercenterofhope.org/careers/or contact Tom Kelly in HR at 513-536-0306

LCOH Job fair flyer April 2022

Lindner Center of HOPE is pleased to announce that it has been selected as a Readers’ Choice 2021 Winner in both Mason + Deerfield Lifestyle and West Chester + Liberty Lifestyle.

The Center is pleased to serve the communities represented in both of these publications.

Lindner Center of HOPE is offering three upcoming opportunities to become more informed and engaged in increasing awareness of eating disorders. National Eating Disorders Awareness Week (NEDAwareness Week) is February 21-27, 2022.

February 8 – Free Webcast Discussing Eating Disorders versus Disordered Eating

Lindner Center of HOPE is offering four free webcasts in 2022. The webcasts are part of our Exploring Mental Health Series and offer 1 CEU to participants interested in credits.

The first webcast will be February 8, 2022, 5:30-6:30pm EST, presented by Allison Mecca, PsyD, Lindner Center of HOPE, Staff Psychologist, on Eating Disorder or Disordered Eating: What’s the Difference?

Register at: https://lindnercenterofhope.org/news/events/eating-disorder/

February 22 (and all of February) – Sonder Brewing Benefit for Harold C. Schott Foundation Eating Disorders Program

Givin’ on a Prayer is a program to benefit charitable causes established by Sonder Brewing.

Sonder Brewing in Mason for the month of February, 10% of all Sequel Cherry Seltzer

Draft sales will benefit Lindner Center of HOPE’s Harold C. Schott Foundation Eating Disorders Program.

Tuesday, February 22nd Lindner Center of HOPE will receive 20% of Sequel Cherry Seltzer draft sales.

Funds raised through the sales and donations being collected at Sonder will help the program:

  • Purchase equipment and technology to monitor patient’s nutritional intake/weight through use of telehealth services
  • Expand our eating disorder program library
  • Fund ongoing staff training
  • Fund patient scholarships

February 24 – Free Virtual Documentary Viewing and Discussion

The Harold C. Schott Foundation Eating Disorders Program at Lindner Center of HOPE is hosting a FREE virtual viewing of the documentary Behind the Before and After: Intuitive Eating and Body Image in honor of Eating Disorders Awareness Week.

A discussion facilitated by Lindner Center of HOPE clinicians will follow to deconstruct the pressure to diet and discuss how to pursue more attainable physical and psychological health.

This event will be run virtually through Zoom (details sent with RSVP email confirmation).

Thursday, February 24, 2022 at 6:00PM EST.

RSVP at https://lindnercenter.ejoinme.org/behind-the-before

The Harold C. Schott Foundation Eating Disorders Program at Lindner Center of HOPE offers a disciplined approach to eating disorder treatment that combines psychiatric management, psychotherapy, nutritional services, and family engagement throughout the entire process. Board certified clinicians offer the wisdom, compassion and proven treatment modalities to successfully treat complex illnesses such as eating disorders, returning patients, and their loved ones, to more fulfilling lives.

Lindner Center of HOPE in Mason is a comprehensive mental health center providing excellent, patient-centered, scientifically-advanced care for individuals suffering with mental illness. A state-of-the-science, mental health center and charter member of the National Network of Depression Centers, the Center provides psychiatric hospitalization and partial hospitalization for individuals age 12-years-old and older, outpatient services for all ages, diagnostic services for all ages and short-term residential services for adults, and research. The Center is enhanced by its partnership with UC Health as its clinicians are ranked among the best providers locally, nationally and internationally. Together Lindner Center of HOPE and UC Health offer a true system of mental health care in the Greater Cincinnati area and across the country. The Center is also affiliated with the University of Cincinnati (UC) College of Medicine.

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In 2021, Cincy Magazine asked its readers to nominate and vote for their favorite doctors in 81 specialties. This year’s winners included Lindner Center of HOPE’s:

Tracy Suzanne Cummings, MD in the category of Child and Adolescent Psychiatry

 

 

 

 

 

Lindner Center of HOPE in Mason is a comprehensive mental health center providing excellent, patient-centered, scientifically-advanced care for individuals suffering with mental illness. A state-of-the-science, mental health center and charter member of the National Network of Depression Centers, the Center provides psychiatric hospitalization and partial hospitalization for individuals age 12-years-old and older, outpatient services for all ages, diagnostic services for all ages and short-term residential services for adults, and research. The Center is enhanced by its partnership with UC Health as its clinicians are ranked among the best providers locally, nationally and internationally. Together Lindner Center of HOPE and UC Health offer a true system of mental health care in the Greater Cincinnati area and across the country. The Center is also affiliated with the University of Cincinnati (UC) College of Medicine.

Danielle Johnson, MD, FAPA Acknowledged in Psychiatry Category

 

MASON, Ohio – Lindner Center of HOPE, a leading provider of mental health care, is pleased to announce that Danielle J. Johnson, MD, FAPA, Chief Medical Officer, Lindner Center of HOPE, was named among Top Doctors 2021 as published in Cincinnati Magazine. She was selected by peers in a survey asking them which physicians they would turn to for care. The survey was conducted by Professional Research Services Company of Troy, Michigan.

Dr. Johnson was one of only 12 physicians named in the psychiatry category.

Dr. Johnson completed her General Psychiatry Residency and Psychiatric Emergency Services Chief Residency with University of Cincinnati College of Medicine and University Hospital in Cincinnati. Dr. Johnson’s interests include treatment of mood disorders, anxiety disorders, psychotic disorders, and ADHD in the inpatient and outpatient settings.

She contributed to the development of the Women’s Mental Health Program at Lindner Center of HOPE. Dr. Johnson has completed training in the assessment and treatment of postpartum mental illnesses. She is a board member of the International Society of Reproductive Psychiatry and a member of the Ohio Pregnancy-Associated Mortality Review Committee.

About the Lindner Center of HOPE

Lindner Center of HOPE in Mason is a comprehensive mental health center providing patient-centered, scientifically advanced care for individuals suffering with mental illness. A state-of-the-science, mental health center and charter member of the National Network of Depression Centers, the Center provides psychiatric hospitalization and partial hospitalization for individuals age 12-years-old and older, outpatient services for all ages, diagnostic and short-term residential services for adults and research. The Center is enhanced by its partnerships with UC Health and Cincinnati Children’s Hospital Medical Center as their clinicians are ranked among the best providers locally, nationally and internationally. Learn more at https://lindnercenterofhope.org/.

 

Talented Staff Members Grow in Leadership Roles.

 

MASON, Ohio – Lindner Center of HOPE, a leading provider of mental health care, is pleased to announce the promotions of the following individuals who are poised to continue to lead the organization into the future:

 

Lindsey Collins, Lindner Center of Hope new studio portraits. UC/ Joseph Fuqua II

Lindsey Collins Conover, PhD, has been promoted to medical staff and is serving as an Outpatient and Residential Psychologist.

 

 

 

 

Tracy Suzanne Cummings, MD has been promoted to the newly created role of Associate Chief Medical Officer for Clinical Excellence.

 

 

 

Rebecca Dickerscheid new studio portraits. UC/ Joseph Fuqua IIRebecca Dickerscheid, MSW, LISW-S, has been promoted to the Co-Director of Residential Services.

 

 

 

 

Jennifer Farley, PsyD, has been promoted to Associate Chief of Psychological Services.

 

 

 

 

Thompson_Wiilliam_Jason_Psychiatry Lindner_for intranetWilliam Jason Thompson, LISW-S, LICDC-CS, has been promoted to Clinical Director of the Intensive Outpatient Program (IOP).

 

 

 

 

Sidney Hays, MSW, LSW, DARTT, has been promoted to a medical staff position as an outpatient therapist.

 

 

 

 

Nicole Jederlinic, DO, staff psychiatrist, has been promoted to Medical Director for the Cincinnati Children’s Hospital Medical Center unit at Lindner Center of HOPE.