Frequently Asked Questions

Frequently Asked Questions

Download list of FAQs

What should I pack for my stay?

Please pack essential items including:

    • Five to seven changes of casual, comfortable clothing (Laundry facilities are available for use.)
    • Five to seven changes of undergarments and socks
    • Shoes (including a pair of gym shoes)
    • Pajamas, slippers and robe
    • Sweater
    • Grooming items

Items that are not permitted include:

    • Any items restricted by law including weapons and ammunition
    • Items containing alcohol, resembling alcoholic beverages or which advertise alcohol as well as mood-altering chemicals or controlled substances
    • Clothing that is torn, revealing or imprinted with inappropriate messages related to drugs or alcohol, or that contains words or graphics that could be considered offensive
    • Inappropriate reading material or videos with ratings higher than PG-13
    • Candles or lanterns that would have open flame

What should I do with personal items?

      • Glasses and hearing aids should be kept in a case when not being worn. Please put your name on your case and keep it in your desk.
      • Dentures and other dental appliances should be stored in a plastic cup or case and kept in the bathroom when not in use. Please do not place them on bed linens or on a food service tray.
      • Valuables such as jewelry, watches, money and credit cards should be sent home or secured in the hospital safe.

back to top

What takes place during the Comprehensive Diagnostic Assessment?

Diagnostic testing, which typically takes place during the first 7-10 days, includes a full battery of psychological and neurological tests. Determining your diagnosis is a highly individualized process. A mental health diagnosis is complex and takes a team approach. In addition to the nurse, psychiatrist, psychologist and social worker there are other professionals who may, as needed, be involved in your assessment including a neuropsychologist, neurologist, sleep specialist, addictions specialist, radiologist, and eating disorder specialist. A medical assessment will also be administered by an internist and will include a full lab work-up.

Is there a passing or failing grade?

There are no correct or incorrect answers to any of the tests you will be taking. All test results, along with all other information regarding your diagnosis and treatment, will be shared with you and kept strictly confidential.

When will I know my diagnosis?

You will receive ongoing feedback from your treatment team as it becomes available. Before discharge, we will give you a comprehensive explanation of your diagnosis and treatment plan. You are encouraged to ask questions at any time during your stay.

back to top

What will my schedule look like?

Your daily schedule will vary but will typically include individual and group sessions which run from 9:00 a.m. until 5:00 or 6:00 p.m. Your weekly schedule will include cognitive and dialectical behavioral therapies as well as group sessions that cover nutrition, substance abuse, anxiety, trauma, living skills, relapse prevention and spiritual enrichment. Since maintaining a regular exercise program is important to well-being, fitness activities (including yoga) will be offered as a part of your schedule.

What can I expect during a group therapy session?

In group therapy, most often led by psychologists, you will have the opportunity to support other guests in a confidential environment. Many find it comforting to hear that others are facing similar difficulties or have already worked through problems you may be experiencing.

You should feel free to contribute but will not be pressured to do so. During group therapy you’ll learn many new skills that will be beneficial to you after you leave Sibcy House.

How often do I see the psychiatrist and have therapy?

You will meet the members of your multi-disciplinary treatment team, including a psychiatrist and a therapist during your first few days at Sibcy House. After an initial assessment, you will typically see a psychiatrist every other day. During the first 10 days, you will also receive three sessions with an individual therapist. Based on your diagnosis, you will also have access to consultations with specialists representing various areas of expertise.

back to top

Do I have therapy with other patients in other parts of the Center?

No, all of your group therapies will take place on the Sibcy House unit with Sibcy House guests.

What can I expect after by stay?

Every guest  has a unique life experience related to their struggle with mental illness and they come to our program at various points in their personal journey. As such, clinicians approach each person individually, offering the newest and most promising diagnostic tools and treatments. The results of your comprehensive diagnostic assessment will be factored into a highly individualized treatment plan. During your stay, you will begin to implement your treatment including medication management, individual and group therapies. Our goal is for you to leave with an accurate diagnosis and the tools you need to live a successful and enjoyable life.

How much experience do the psychiatrists have in dealing with my issue?

A nationwide search was conducted to hire psychiatrists, psychologists and other treatment team members who have national and international reputations in their individual fields. You will be working with these outstanding clinicians.

back to top

What access will I have to family and friends?

Family and friends are welcome to visit. Recommended visiting hours are between 6:00 p.m. and
9:00 p.m. Visitors will be asked to check in at the Welcome Center where they must provide an access code that you provide to them. Visitors will be asked to put purses or handbags in a secure locker provided for them. Once on the unit, they will need to check in with the main desk to have any items they’ve brought with them approved.

How long can visitors stay?

A visit of longer than two hours should be discussed in advance with the treatment team. Visitors should be kept to a number that does not disturb others. If the visit is moved into a patient’s room, the number of visitors should be kept to four or less, and we require that the door to the room be kept open. At times it may be necessary to limit visitation to maintain unit safety. Visitors under 18 will be supervised by a responsible adult. This includes being within view, and in listening distance, of all conversations.

Will I be able to leave for a few hours in the evening?

You are permitted to leave the facility but please discuss your plans in advance with a treatment team member to make certain it won’t interfere with your schedule. You will be given an access card for your return.

back to top

May I receive mail?

Mail is distributed on the patient care unit daily: Monday through Friday. Packages and special delivery items will be delivered to you as quickly as possible. Please address mail to:

Lindner Center of HOPE
Williams House
(Patient Name)
4075 Old Western Row Road
Mason, Ohio 45040

What are meals like?

You will enjoy your meals in the dining room although there may be times that you will eat in the common area in the Williams House unit. You’ll make your own selections from our chef-prepared menu items. A dietician is available to assist you with specific dietary requirements or requests. Snacks are available at the nurses’ station but food cannot be eaten or stored in your room. Food or drinks brought into Williams House must be approved by a treatment team member.

Are visitors able to eat with me?

Yes. Visitors may purchase meals from the dining room to eat with you.

back to top

Will someone introduce me to the other patients?

Yes, we will introduce you to our other guests. You will also get to know them during group sessions and meals. We find that guests at the Sibcy House are very supportive of one another.

How much free time will I have?

Prepare to be busy. Your daily schedule will include five to 10 minute breaks between therapies. The bulk of your free time will occur in the evening; after your last therapy of the day when you will have time for visiting with friends and family (on and off the unit), journaling, working on homework assignments and exercising in the gym. Weekends provide more free time and opportunities or therapeutic leave. While participating in other activities, guests are encouraged to practice the skills they have learned while in treatment.

back to top

Can I watch my favorite TV shows, contact my friends, and talk on the phone?

We will make every effort to make your favorite shows available. You will also be able to talk privately on our guest phone. You may keep your cell phone at our main desk for your use when needed. Phone use, including texting, should be limited to break times and evenings. Taking photographs or videos with your cell phone is strictly prohibited.

What happens if I need to leave early?

Your stay will be most effective if you complete diagnostic assessment and have a treatment plan in place. If you need to leave early, please discuss this with your treatment team.

What happens if I need to stay longer?

Regardless of your length of stay, if you feel a longer stay would be beneficial, we will work with you to determine if an extended stay is needed, appropriate and possible.

back to top

How am I discharged?

When it is time for you to return home, your treatment team will provide you with a discharge plan including instructions for ongoing care. If you do not have a psychiatrist, therapist and support group in place, we will help you with this and make certain all of your appointments are scheduled before you leave. We will also make certain that the treatment plan started at Williams House will be continued in the outpatient setting. Before you leave we will also give you any needed prescriptions.

Once I’m home, what do I do to stay well?

We want you to leave Sibcy House feeling you have the skills to remain well and to live a fulfilling and productive life. While being treated at Williams House, you will learn relapse prevention techniques, including medical management and coping skills, to help you prepare for returning home. Please feel free to call us, if you have any questions or concerns.

back to top